Last Updated: 30 October 2024
At FlyOrbit.io, we are committed to providing a valuable service for our customers. If you are not fully satisfied with your subscription, we offer a straightforward refund policy to ensure a fair experience.
1. Eligibility for Refunds
- Refunds are available for new customers within the first 14 days of the initial subscription. If you are not satisfied, you may request a full refund within this period.
- Refunds are not available for renewals, month-to-month subscriptions, or past payments beyond the initial 14-day period.
2. Annual Subscriptions
- For annual subscribers, refunds are only provided if requested within 14 days of the subscription start date.
- After the initial 14-day period, the subscription is non-refundable.
3. Cancellations
- You may cancel your subscription at any time. Canceling will prevent future charges but does not qualify for a refund unless within the 14-day initial period.
- Cancellations will take effect at the end of the current billing cycle, allowing you continued access to the service until the cycle concludes.
4. How to Request a Refund
- To request a refund, please contact our support team via contact@flyorbit.io within 14 days of your initial subscription.
- Refunds will be processed within 7-10 business days and credited to the original payment method used.
FlyOrbit.io reserves the right to modify this refund policy at any time. Please review the latest version on our website.
